Casinonic Rules and Regulations in Australia

Please read these general terms before you use the services. By creating an account and continuing to use the site or app, you accept these terms, the privacy policy, responsible gambling rules, and any game or bonus rules that apply to a specific event or product.

Eligibility and local law

• You must be at least 18 years old and have legal capacity to enter contracts.
• You are responsible for ensuring you are allowed to gamble in your location. Australian law restricts certain interactive gambling services; you must not use any product that is not allowed where you live or where you are located.
• One account per person. Multiple accounts may be closed and related bets voided.

Registration and account integrity

• Provide accurate information during registration and keep details up to date.
• You must keep login credentials confidential and are responsible for activity on your account until you notify support of suspected compromise.

Changes to terms

• The operator may modify these terms to reflect legal, regulatory, or operational changes. Updated terms take effect on publication. Continued use indicates acceptance.

Proper platform use

• No unlawful, fraudulent, automated, or collusive activity.
• No interference with software, odds feeds, or event settlement processes.
• We may suspend, restrict, or close accounts to manage risk, protect users, or meet legal obligations.

Content and intellectual property

• Site content, software, logos, and data are protected by intellectual property laws. You obtain no rights to use them beyond personal, lawful use of the services.

Liability and disclaimers

• Services are provided on an as-available basis. Access may be interrupted by maintenance or technical issues.
• To the extent permitted by law, liability for losses arising from use of the services is limited to the amount of the relevant stake or the amount standing to the credit of your account at the time of the incident, whichever is lower.

Availability and legality

• Placing a bet is allowed only where the product and the event are lawful in your location. In Australia, online casino-style games are restricted under the Interactive Gambling Act 2001. Any prohibited bet or use may be void and the account restricted.

Eligibility and acceptance

• Only logged-in users who meet eligibility and verification requirements may place bets.
• A bet is accepted when it appears in your bet history with a unique reference. Pending or failed transactions are not accepted bets.

Odds, results, and settlement

• Odds may change before acceptance; your bet settles at the odds confirmed at acceptance.
• Returns are calculated as stake multiplied by confirmed odds, minus any applicable fees disclosed before placement. Rounding is to two decimal places in AUD unless stated otherwise.
• Settlement relies on official sources for the event. If the official result changes later, settlement may stand unless the market rules state otherwise.

Minimums, maximums, and restrictions

• Minimum and maximum stakes or payouts apply per market and account. Limits are shown in the bet slip or market rules.
• We may impose account-level limits for risk management, responsible gambling, or legal reasons.

Cancellations, voids, and palpable errors

• You cannot cancel a bet after acceptance.
• Bets may be void if an event is cancelled, postponed beyond the market rules, or settled in error.
• If an obvious pricing or market error occurs, bets may be settled at the correct odds, or voided where appropriate and consistent with market rules.

Bonuses and promotional bets

• Use of bonuses or free bets is subject to specific rules, including wagering requirements and expiry. Bonus abuse or attempts to bypass restrictions may result in bonus removal and bet cancellation.

Funding and withdrawals

• Deposits and withdrawals are permitted only from and to payment methods held in your name. Third-party payments are not allowed.
• Supported currencies and AUD availability appear in the cashier. Currency conversion, if any, follows the rate applied by the payment provider.

Methods, limits, and fees

• Common methods include bank transfer, cards, and approved e-wallets. Availability depends on your location and provider.
• Minimum and maximum amounts apply per transaction and per period. Current limits and any platform fees are displayed in the cashier before you confirm a transaction. Your bank or wallet may charge additional fees.

Processing times

• Deposits usually credit instantly but may take longer depending on provider checks.
• Withdrawals are subject to internal review and verification. Typical internal processing is up to 72 hours, followed by provider timelines.

KYC/AML requirements

• Before the first withdrawal and whenever required by law, you must complete identity verification and, if requested, provide proof of address, payment ownership, and source of funds.
• We may place a 1x turnover requirement on deposited funds before withdrawal to support anti-money laundering controls.

Restrictions and reversals

• We may decline or delay transactions to meet legal, security, or responsible gambling obligations.
• You may request cancellation of a pending withdrawal if the cashier offers a pending period; approval is not guaranteed.
• Bonus funds or funds subject to wagering requirements cannot be withdrawn until conditions are met.

Account reconciliation

• In case of payment errors, you must notify support. Incorrect credits may be reversed and any related bets voided.

Commitment and principles

• Gambling should be recreational. You should only bet what you can afford to lose and monitor your use of the services.

Player control tools

• Deposit, loss, and wager limits: Set daily, weekly, or monthly limits in your account.
• Reality checks and session timers: Receive reminders and manage session length.
• Time-out: Temporarily suspend access for a defined period.
• Self-exclusion: Request exclusion for 6 months or longer, or permanent exclusion. We will take reasonable steps to block account access and communications.

Practical guidance

• Read activity reports and consider lower limits if your betting or bonuses use increases.
• Do not chase losses. Avoid betting when fatigued, stressed, or under the influence.

Support in Australia

• Gambling Help Online: gamblinghelponline.org.au and 1800 858 858 (24/7)
• Lifeline: 13 11 14
• Beyond Blue: 1300 22 4636
• Financial Counselling Australia: 1800 007 007
• Gamblers Anonymous Australia: gaaustralia.org.au

Underage and third parties

• No under-18 access. You must not allow others to use your account.

Legal obligations

• The platform maintains an AML/CTF framework aligned to applicable laws and licensing conditions. Activity connected to money laundering, terrorism financing, fraud, or sanctions evasion is prohibited. Where legally required, suspicious matters may be reported to relevant authorities.

Customer due diligence (KYC)

• Identity verification: Government ID, proof of address, and age verification are required.
• Enhanced due diligence: Applied where higher risk is identified, including requests for source of funds or wealth.
• Screening: Checks against sanctions, PEP, and adverse media lists.

Monitoring and controls

• Automated and manual monitoring of deposits, withdrawals, bonuses use, and betting patterns.
• Triggers include rapid turnover, use of third-party methods, structuring of transactions, or mismatched payment ownership.

Consequences of breaches

• We may delay or refuse transactions, freeze funds, restrict products, or close the account.
• Where the law allows, funds linked to unlawful activity may be retained or forfeited.

Compliance and scope

• Personal information is handled in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, in addition to any licensing or cross-border obligations that apply to our operations.

Data we collect

• Registration and account data: name, date of birth, contact details.
• Verification data: identity documents, address, payment ownership, source of funds.
• Technical data: device identifiers, IP address, geolocation, and log data.
• Usage data: account activity, bets, bonuses, limits, and responsible gambling interactions.
• Cookies and similar technologies for site performance, security, and analytics.

How we use your data

• Provide and personalise services, process bets and payments, prevent fraud, meet AML/CTF and legal obligations, and deliver support.
• Marketing communications are sent only where permitted, and you can manage preferences at any time.

Sharing and transfers

• Service providers for payments, verification, security, analytics, and customer support.
• Regulators and law enforcement where required by law.
• International transfers occur under contractual safeguards to protect your rights.

Your rights

• Access and correction: Request a copy of your data or corrections to inaccuracies.
• Deletion: Request deletion where no legal retention obligation applies.
• Objection and restriction: Object to certain processing or request limits on processing.
• Complaints: If unresolved, you can contact the Office of the Australian Information Commissioner (OAIC).

Retention and records

• We retain data only as long as necessary for the purposes above and to meet legal and regulatory requirements.

Security commitments

• We implement technical and organisational measures to protect your account, bets, payments, and personal information from unauthorised access or misuse.

Technical controls

• Encryption in transit and at rest using industry-standard protocols.
• Network segregation, firewalls, and intrusion detection.
• Hashing and salting for authentication data and support for two-factor authentication where available.

Operational controls

• Access control, least privilege, and background checks for relevant staff.
• Continuous monitoring, logging, and anomaly detection across services and event data.
• Regular vulnerability scanning, patching, and independent testing.

Incident management and notifications

• Security incidents are investigated under a documented response plan.
• Where the Notifiable Data Breaches scheme applies, affected users and authorities will be notified in line with legal requirements.

Your responsibilities

• Use strong, unique passwords, enable two-factor authentication if offered, secure your devices, and contact support promptly if you suspect unauthorised use of your account.