Responsible Gaming

Gambling always carries a risk of losing money. Plan ahead and keep control of your betting so play stays enjoyable.

At Casinonic, you have tools to set limits and manage your activity responsibly.

• Set a budget before you start playing. Only gamble what you can afford to lose.
• Decide how long you will play. Use session timers and take regular breaks.
• Use deposit, loss, and wagering limits to control spend.
• Do not chase losses. Accept outcomes and stop when the limits are reached.
• Keep gambling separate from essential expenses and savings.
• Avoid gambling when tired, stressed, or under the influence of alcohol or drugs.
• Check your transaction history often. Learn from patterns and adjust limits.
• Treat gambling as entertainment, not a way to make money.
• Protect your account. Never let anyone under 18 access it.

Problem gambling can build over time. Warning signs can affect money, mood, and daily life. Betting addiction is a serious condition that needs attention and support.

• Spending more than planned or more than you can afford.
• Chasing losses or increasing bet size to feel the same excitement.
• Hiding gambling from family or friends, or feeling guilty about playing.
• Struggling to stop or cut back, despite trying.
• Thinking about gambling most of the day.
• Missing work, study, or social plans due to gambling.
• Feeling irritable, anxious, or low when not gambling.
• Using gambling to escape stress, loneliness, or problems.
• Borrowing money, selling items, or using credit to fund play.
• Neglecting bills, essentials, or other responsibilities.

Early action helps reduce harm. Casinonic provides tools and useful tips that support safer play and control.

• Set deposit, loss, and wagering limits in your account before you play.
• Set session and time limits to manage how long you are playing.
• Turn on reality checks to get regular on-screen reminders of time spent.
• Take time-outs from 24 hours to several weeks to reset your habits.
• Use self-exclusion for a minimum period if you need a longer break.
• Review your transaction history and learn from past play.
• Keep gambling funds separate from everyday money. Never use credit to gamble.
• Plan non-gambling activities and schedule breaks to reduce urges.
• Install blocking software on devices for extra control.
• Speak to a counsellor for professional support if urges persist.

You are not alone. Free and confidential support is available across Australia.

• Gambling Help Online: 24/7 chat and counselling. https://www.gamblinghelponline.org.au and 1800 858 858
• National Debt Helpline: free financial counselling. https://ndh.org.au and 1800 007 007
• Lifeline: crisis support 24/7. https://www.lifeline.org.au and 13 11 14
• Beyond Blue: mental health support. https://www.beyondblue.org.au and 1300 22 4636
• Gamblers Anonymous Australia: peer support meetings. https://www.gamblersanonymous.org.au
• BetStop, the National Self-Exclusion Register for licensed wagering. https://www.betstop.gov.au

If you are worried about your gambling or need help using control tools, you can contact support. The team can assist with limits, time-outs, or self-exclusion.

• Live chat: available 24/7 in your account.
• Email: [email protected]
• Help Centre: submit a request through the online support form.
• Responsible gambling requests: include “Responsible Gambling” in the subject for prioritisation.