Casinonic Contacts in Australia
This page shows how to reach our support team in Australia. Use live chat, e-mail, phone, messengers, and our social pages; live chat replies in about 2 minutes and e-mail in a few hours. Support is in English, and you will find the Casinonic email address below.
All Ways to Contact Casinonic
You can reach us for account help, payments, verification, partnerships, media, affiliates, corporate questions, legal details, or investor proposals. There is no Casinonic contact number in Australia; please use live chat or the e-mail form for urgent cases.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| Live chat | Open the on-site live chat via the Help icon on any page. Available 24/7. Average reply: about 2 minutes. | Urgent account issues, deposits, withdrawals, verification, game problems, promotions, or responsible gambling tools. |
| E-mail support | Use the e-mail form in the Help Centre after you sign in. Include your username and case ID if you have one. Average reply: a few hours, up to 24 hours. | Formal requests, documents for verification, payment receipts, detailed technical feedback, or follow-up on a ticket. |
| Phone | Not available in Australia. No phone line is provided. | Use live chat for time-sensitive matters. For records or notices, use e-mail. |
| Social media | Use the official pages linked in the site footer. Do not share account data in public messages. | General updates only. We do not handle account or payment cases on social media. |
| Messengers | Support via Telegram, WhatsApp, or Facebook Messenger is not available. Beware of impersonators. | Do not use messengers for support. Start live chat or e-mail instead. |
| Affiliates and partnerships | Send a message through the Affiliates page form. If you are not yet a partner, choose Become a Partner. | Affiliate onboarding, promotional materials, tracking, invoices, or joint marketing ideas. |
| Media and PR | Submit an enquiry using the Contact Us form and choose Media or PR. | Press requests, interviews, brand assets, or event queries. |
| Complaints and escalations | Ask live chat to open a ticket and escalate. Keep your case ID for reference. | Dispute outcomes, responsible gambling concerns, or security alerts. |
- Service hours: 24/7 in AEST or AEDT.
- We will never ask for your password or full card number.
- Have your username, device, and time of issue ready to speed up the reply.